Portnoy Messinger Pearl & Associates

Companies Want to See “Talent in Action”

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Small business border“You know what bosses like even more than employees who get their work done? Employees who don’t even have to be told what to do, because they’ll create value on their own accord,” says Eric Talbot, Strategic Account Manager at National Business Capital & Services in Bohemia.  That was his advice to young people – particularly Millennials and Generation Zs – who are a growing part of today’s emerging workforce.

“Customer service is not a department – it’s an attitude,” added Gregg Pajak, President and Founder of the WizdomOne Group in Islandia.  “Service is about making things easier and saving people time and money. Experience is about making things memorable and engaging and creating a desire to linger.

“The best experiences,” Pajak adds, “are those you wish would last forever.”

These were just two pieces of sage advice that was part of an HIA-LI Small Business Task Force Open Forum titled, “Is There a Difference Between the Generations?” held on November 7 at Simplay in Hauppauge.  Moderated by Rev. Joseph Garofalo, Outreach Pastor at Island Christian Church, the panel included five distinguished business leaders: Gary Barello, Senior Vice President of Human Resources and Organizational Development at Biodex Medical Systems, Inc. in Shirley; Scott Maskin, CEO and Co-Founder at SuNation Solar Systems, Inc. in Ronkonkoma; Teresa Ferraro, President of East/West Industries Inc. in Ronkonkoma; along with Talbot and Pajak.

Panelists were asked to provide their thoughts on a range of topics including meeting deadlines, employee initiative, work-life balance, and performance reviews.

According to Gary Barello, while there are differences in the way generations view the workplace, “employers have to be careful not to generalize.  We have to avoid stereotyping by closing our eyes when a new person joins our team and say, ‘what does this person have to offer?’”

Barello added, “Just like ethnicity and gender, business leaders like us need to avoid labeling – we need to give each person the opportunity to show who they are.”

“Each scenario is case by case,” added Talbot.  “You never know what someone has going on right outside the office.”  However, if someone was consistently submitting projects and reports exactly at deadline with no time to spare, it would “raise some red flags” and question whether the employee could “handle the responsibility of bigger projects with tighter deadlines.”

Pajak added that younger employees need to take initiative and show management how they can build teamwork and impact the bottom line.  “Companies don’t want sculptures of talent,” he said. “They want to see the talent in action.”

These Open Forums are a direct result of feedback from our membership, 80 percent of which are small businesses, a figure which mirrors the overall Long Island business community.  We understand that small businesses have their own set of unique challenges, and discussions over the years centered on how our organization could provide better guidance and support for these companies.  One result was the institution of these Small Business Task Force Open Forums, now in its third year.

A special thanks, as always, to Rita DiStefano, Chair of the Small Business Task Force and Director of HR Consulting at Portnoy, Messinger, Pearl and Associates, Inc. in Jericho and her task force members who work tirelessly to bring progressive, relevant programming to our membership.

Finally, stay tuned for future Small Business Task Force Open Forums, complimentary to HIA-LI members.

Bi-Partisan Public-Private Cooperation Propels Long Island’s Economic Growth

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2019 Leg Recep Collage

On October 29th the HIA-LI once again gathered for our Annual Board Legislative Breakfast with the goal of reviewing our current initiatives and asking for continued support from our officials.

“Long Island is not only a national treasure, but we’re also a national model for how business and government should partner.”

When HIA-LI Chair Joe Campolo said this to the gathering his words rang true for me – and I think for just about every business executive and government official in the room.

Yes, there’s always going to be some disagreement between public officials and businesspeople. We won’t always see eye-to-eye.

But in Nassau and Suffolk counties, the relationship has been supported by a spirit of cooperation. Indeed, our own Long Island Innovation Park at Hauppauge (LI-IPH) could never have become America’s second-largest innovation park – trailing only Silicon Valley itself – without the kind of cooperation we are talking about.

We were privileged to be joined by Smithtown Supervisor Ed Wehrheim and Councilman Tom Lohmann; Islip Town Supervisor Angie Carpenter; Suffolk County Presiding Officer DuWayne Gregory; Suffolk County Legislators Robert Calarco, Sarah Anker, Bill Lindsay, Susan Berland and Rob Trotta; State Senator John Flanagan; State Assembly Members Michael Fitzpatrick and Steve Stern; and Patchogue Mayor Paul Pontieri. Their presence helped to reinforce the symbiosis shared by the private and public sectors on Long Island.

All of LI-IPH’s past milestones – the childcare center, extra police protection, the exit off the Northern State Parkway, sewage improvements, and increases in permissible building height – required bi-partisan public sector cooperation.

Joe Campolo – Managing Partner at Campolo, Middleton & McCormick, LLP – praised the Suffolk County IDA for helping scores of our members firms expand – and for underwriting the LI-IPH’s 160-page “Opportunity Analysis” that charts a long-term economic revitalization strategy by fostering the growth of competitive, tradeable industries.

Rita DiStefano, HR Consulting Director with Portnoy Messinger Pearl & Associates – who chairs HIA-LI’s Small Business Task Force – told attendees that she recognizes government’s role in supporting small firms, which constitute four-fifths of our membership. Public sector engagement is critical in such areas as financial assistance for business, and workforce training and development.

And Scott Maskin – the CEO of SUNation and Co-Chair of HIA-LI’s Hauppauge Industrial Power Project with HIA-LI Lifetime Board Member Jack Kulka told attendees about the goal of placing solar installations on park rooftops by the end of 2020, helping to meet the Governor’s NY-SUN target of 100 percent renewables by 2040.

HIA-LI proudly facilitates public-private cooperation at all levels with the help of HIA-LI Board Members carrying out our initiatives. It’s a partnership that’s essential to Long Island’s future.

HIA-LI’s 2019 Agenda Aims to Boost Long Island’s Competitive Status

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Click the image above for a copy of our 40th Anniversary Report.

Coming off our 40th anniversary last year, the HIA-LI is looking to the future and carrying forward our momentum into 2019.

We’re working together to promote the interests of the Long Island business community – and of America’s second-largest industrial park. And we’re fueled by the knowledge that everyone benefits – our companies, our organizations, our employees, and our households – when we successfully strengthen Long Island’s regional competitiveness.

This year, HIA-LI will center much of our attention on three strategic initiatives:

First, we’ll build upon the groundbreaking work of the Hauppauge Industrial Park Task Force – chaired by Joe Campolo, Esq., of Campolo, Middleton & McCormick, LLP – which focuses on elevating the park’s economic impact.

Initiated through the collaboration of our members, along with the Suffolk County IDA, the Regional Plan Association, and Stony Brook University, HIA-LI is now working with James Lima Planning + Development to pinpoint ways to maximize the Park’s growth and competitiveness.

One component of our Task Force work will be to fortify relationships with Long Island’s educational institutions to help better meet the workforce needs of the region. We’ll also be looking at re-branding the Hauppauge Industrial Park to better reflect the pride we have in this critical economic engine.

Our second area of concentration in 2019 is the HIA-LI Solar Initiative – co-chaired by Jack Kulka of Kulka Construction Corp. and Scott Maskin of SUNation Solar Systems – which will leverage our park’s 20 million square feet of unused rooftops. Solarizing this untapped resource will reduce electricity costs, generate jobs and revenues, and help preserve our environment.

And third comes our Small Business Task Force – chaired by Rita DiStefano of Portnoy, Messinger, Pearl & Associates – which is working to enhance HIA-LI’s ability to engage with Long Island’s small business community.

Our small and mid-sized business owners have asked us to concentrate on three critical needs: The first is to find, train and retain good talent. The second is to promote business development and generate fresh revenue streams. And the third is to secure financing that facilitates business growth.

While we’re always looking to recruit new board members, this year we’ll be specifically aiming to attract young entrepreneurs to our association, to our park, and to the Long Island region’s leadership ranks.

And it makes sense to mark your calendar now for one of our seminal annual events, the HIA-LI 31st Annual Trade Show, which this year will be held on Thursday, May 30.

In 2019, let’s keep working together to elevate Long Island as one of the country’s great and vibrant economic centers.

Small Business Task Force Tackles Character

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SBTF Pic
Rita DiStefano moderates the panel at HIA-LI’s November 1 Small Business Task Force Open Forum.

There were some important take-aways from last week’s Small Business Task Force Open Forum, “Hitting the Mark: Character, Competence, and Chemistry that Create Effective Culture.”

  • First, these forums are critical to educating small and mid-sized business owners – who account for 80 percent of HIA-LI members – with best practices from other companies and organizations who have gone through the growing pains that they are likely going through.
  • Second, before anything else, character is critical. You want to surround yourself with employees who have the values, work ethic, and dedication needed for success.
  • Third, when interviewing potential employees, ask questions that help bring out character. Questions such as: Where have you volunteered?  What is your life mantra?

My sincere thanks to Task Force Chair Rita DiStefano, Director of Human Resource Consulting for Portnoy, Messinger, Pearl & Associates, for another successful and well-attended forum, which was held at Simplay Entertainment.  Rita, along with Task Force members Sue Gubing, Joe Garofalo, Allan Lippolis, Elana Zolfo, and AnnMarie Scheidt put together a sterling lineup of panelists:

Because small businesses don’t often have the bandwidth and staff found at larger organizations, HIA-LI’s Small Business Task Force was created to boost engagement with Long Island’s small business community.  It does that by listening to their needs and addressing issues with concrete, proven solutions.

Since its inception the Task Force has identified three major areas that small businesses find challenging:

  1. Personnel: Finding, training, and retaining talented employees.
  2. Business Development: Creating new and innovative revenue streams.
  3. Financing: Gaining access to capital in order to have adequate funds to grow.

To address these concerns, the Small Business Task Force began holding Open Forums with the goal of providing continuous support and information for members. Previous topics have covered how to attract and retain the millennial workforce, how to create a positive and attractive work culture, how to be a leader, and more.  The Task Force will continue to support businesses, address their concerns, and find solutions.